Practical GP locum guide

PCSE Online for GP locums: from Locum A to payment

PCSE Online is where the official England workflow happens. The efficient part is not typing faster; it is arriving with a reconciled list of sessions and leaving with submission, approval and payment evidence attached to the right work.

What PCSE Online is

Primary Care Support England administers services for primary care in England, including GP pension processes. PCSE Online is its official portal. For eligible freelance GP locum work, locums can submit Locum A and B information there, practices approve Locum A, and the contribution payment workflow can continue through GOV.UK Pay.

PCSE Online is not a general diary or invoice system. It needs correct source information about work already performed. Keep your commercial record—booking, session and invoice—separate from but traceable to the PCSE entry.

What GP locums usually do there

The normal A/B journey has three actors: the locum, the practice and PCSE’s online/payment process. The locum enters the A information; the relevant practice checks and approves it; the locum then progresses the B and contribution stage. PCSE says the online workflow calculates the amount after Locum A and B are submitted and offers secure card payment through GOV.UK Pay.

A status in your own tracker should mirror the real next action. ‘Logged’ is too vague if it could mean A drafted, A submitted, practice approved or contribution paid. Use explicit states and record the date at each hand-off.

Before logging in: prepare one clean worklist

Start with the month or invoice period you intend to process. List only work you have checked against the appropriate pension route. Compare the practice name with the organisation in PCSE, reconcile individual session dates to the invoice, and isolate additions that are not part of the basic fee.

Have your identifying information and references available, including your SD or NHS pension reference where required. Do not keep sensitive personal identifiers in ad hoc shared notes. If a practice has several sites or a similar trading name, confirm which organisation commissioned and paid for the work.

  • Each session date and the period covered.
  • Correct practice/commissioning body and available organisation code.
  • Basic fee excluding the employer contribution element.
  • Invoice number and total, with expenses or bonuses separated.
  • Intended pension route: A/B, SOLO, non-pensionable or needs review.
  • Current contribution information checked against the correct scheme year.

Locum A and practice approval

Enter and submit Locum A using PCSE’s current instructions. Check dates and fees before submission; a transposed date can make a valid invoice look inconsistent to the practice. Record the submission date against the underlying session or sessions.

The practice must approve Locum A in PCSE Online. This is a real workflow step, not a courtesy acknowledgement. If it remains outstanding, contact the practice’s appropriate pensions/payment user with the relevant work dates and submission information. PCSE notes that practices need the correct GP Payments and Pensions role to approve forms, so an internal access problem may explain silence.

Do not mark the month complete when A is merely submitted. Keep an ‘awaiting practice approval’ queue and review it weekly. This is particularly important because the 10-week rule continues to run while an unresolved entry sits on your list.

Locum B and contribution payment

Once the relevant A entries are approved, review the B stage against your month’s worklist. Check that the correct entries are included and that cumulative pensionable income or contribution information requested by the current form is based on the right records. Do not copy last month’s value without understanding what has changed.

PCSE says that after Locum A and B are submitted online it calculates the pension contribution amount. After successful B submission, the GOV.UK Pay option allows card payment of the displayed amount and supports automatic reconciliation. Follow the official screen and retain the payment confirmation.

If the displayed amount does not match your expectation, pause and reconcile the fee basis, pensionable pay, contribution tier and included A records. Your own estimate is a check, not authority to overwrite the official process. Use PCSE support or professional advice for unresolved differences.

What to record in airGP before PCSE

airGP can provide the source worklist: session, organisation, fee, invoice link and pension status. Review the list for missing sessions and inconsistent practice naming before opening PCSE. This reduces switching between calendar, email, invoice PDFs and the portal.

Mark uncertainty rather than manufacturing precision. If you do not yet know whether the provider will use SOLO, leave a review note and resolve it before including the session in an A/B total.

What to record after submission

Update the record while the confirmation is still on screen. A date without a stage is ambiguous, so note whether it relates to A submission, practice approval, B submission or payment. Keep the official reference with the appropriate month, while avoiding storage of full card details.

At minimum, your finished audit trail should answer: which sessions were covered, which practice approved them, when B was submitted, what was paid, when it was paid and what reference links the payment back to the official workflow.

  • Locum A submitted date and status.
  • Practice approval confirmed date, or next follow-up action.
  • Locum B submitted date and period.
  • Contribution amount shown and payment date.
  • PCSE/GOV.UK Pay confirmation reference.
  • Any discrepancy raised with PCSE and its case reference.

Common PCSE reconciliation issues

A mismatch usually has a specific cause. Work through the chain in order rather than changing totals until they agree. First confirm the session exists and belongs to the period; then the practice and fee; then A submission/approval; then B inclusion and contribution/payment evidence.

SymptomLikely checkpointNext practical action
Session absent from B workflowLocum A not submitted or not approvedCheck A status and contact the correct practice user
Fee does not match invoiceExpenses, bonus or employer element mixed into basic feeReconcile invoice lines to the pensionable fee basis
Practice cannot see/approve AWrong organisation or missing PCSE roleVerify the practice identity and ask it to check user permissions
Payment not matchedWrong route/reference or incomplete BCheck official receipt and follow PCSE’s payment/reconciliation guidance
Old work rejectedPeriod exceeds the 10-week ruleCheck official guidance; do not assume it can be backdated

PCSE Online checklist

Use this as an operational prompt, then follow the current PCSE screens and guidance.

  1. 1Filter the correct period and reconcile sessions to invoices.
  2. 2Confirm eligibility and the A/B route for each item.
  3. 3Submit accurate Locum A information and record the date.
  4. 4Monitor and follow up practice approval.
  5. 5Review Locum B and PCSE’s contribution calculation.
  6. 6Pay through the official route and save the confirmation.
  7. 7Update session-linked status, logged date and references.
  8. 8Review anything unresolved well before ten weeks.

Role and disclaimer

PCSE Online remains the official service; airGP has no PCSE, NHSBSA or NHS England status or integration. airGP can retain your own preparation and follow-up record, but cannot assess pensionability, populate or transmit a form, secure practice approval, calculate the authoritative contribution or initiate payment. It also supplies no accounting or pension advice.

Check the official guidance

Rules, forms and rates can change. Use the official sources for the work period and your circumstances.

Frequently asked questions

Can a practice approve Locum A outside PCSE Online?

PCSE’s preferred online workflow requires the practice to approve Locum A in PCSE Online. Follow PCSE’s current alternative instructions if the online route cannot be used.

Does PCSE Online calculate the contribution?

PCSE says that once Locum A and B are submitted online, the system calculates the contribution amount to be paid.

How do GP locums pay through PCSE Online?

After successful Locum B submission, PCSE enables a GOV.UK Pay button for secure card payment of the displayed contribution.

What should I do if Locum A is awaiting approval?

Contact the correct practice pensions/payment user with the work dates and submission details, and keep monitoring it. Do not wait until the 10-week limit is close.

Does airGP connect directly to PCSE Online?

No. airGP is a separate session-linked tracking record. Submission, approval, calculation and payment happen through official systems.

Arrive at PCSE Online with reconciled data

Use airGP to assemble the dates, organisations, fees, invoices and outstanding states you need to check, then record the official PCSE outcome against the work.

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